OneSignal incident

Dashboard and API outage

Resolved after 27 minutes, affecting APIs & SDK Endpoints and Dashboard / UI, on April 9, 2026.

monitoring Apr 09, 2026, 02:54 PM UTC

We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 10 minutes.

Started
Apr 09, 2026, 02:37 PM UTC
Resolved
Apr 09, 2026, 03:04 PM UTC
Duration
27m
Detected by Pingoru
Apr 09, 2026, 02:37 PM UTC

Affected components

APIs & SDK EndpointsDashboard / UI

Update timeline

  1. investigating Apr 09, 2026, 02:37 PM UTC

    What’s happening: Customers attempting to use the dashboard and API are encountering errors. Who’s affected: All customers attempting to use the dashboard and API Current Status: We are investigating the issue and will provide an update in 10 minutes

  2. identified Apr 09, 2026, 02:50 PM UTC

    We have identified the root cause and are working towards a resolution. We will provide another update in 10 minutes.

  3. monitoring Apr 09, 2026, 02:54 PM UTC

    We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 10 minutes.

  4. resolved Apr 09, 2026, 03:04 PM UTC

    The issue has been resolved. All impacted systems are now operating normally.

Your product runs on more than OneSignal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →