Resolved after 3 hours 22 minutes, affecting Account Email Notifications and Account Email Notifications and 1 more, on July 23, 2026.
We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.
Affected components
Update timeline
- investigating Jul 23, 2026, 04:04 PM UTC
We are aware of incident and currently investigating.
- investigating Jul 23, 2026, 04:19 PM UTC
We've identified an issue with a 3rd party provider and are working with them to resolve it.
- investigating Jul 23, 2026, 04:48 PM UTC
We're monitoring the issue with our 3rd party provider and are working with them to resolve it.
- investigating Jul 23, 2026, 05:18 PM UTC
We're continuing to monitor the issue with our 3rd party provider and are working with them to resolve it.
- investigating Jul 23, 2026, 05:50 PM UTC
We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
- investigating Jul 23, 2026, 06:21 PM UTC
We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
- monitoring Jul 23, 2026, 06:35 PM UTC
The issue has been resolved and services are operational. We will continue to monitor service health.
- resolved Jul 23, 2026, 07:27 PM UTC
We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.
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