One Identity Starling incident

Starling Connect service network connectivity disruption October 21 12:09 UTC

One Identity Starling experienced a minor incident on October 21, 2025 affecting Connect, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2025, 03:23 PM UTC
Resolved: Oct 21, 2025, 05:03 PM UTC
Duration: 1h 40m
Detected by Pingoru: Oct 21, 2025, 03:23 PM UTC

Affected components

Connect

Update timeline

investigating Oct 21, 2025, 03:23 PM UTC

Since 12:09 UTC October 21, Starling One Identity Connect services may have degraded performance, due to a 3rd party component that we depend on is experiencing an outage in the West US region. We are actively monitoring the issue. All further updates will be posted here on our status page.
monitoring Oct 21, 2025, 04:40 PM UTC

Microsoft has confirmed that the issue is now resolved. We are currently monitoring the system to ensure stability and verify that no residual impact remains.
resolved Oct 21, 2025, 05:03 PM UTC

This incident has been resolved.