One Identity Starling incident

Starling Connect service network connectivity disruption October 21 12:09 UTC

Resolved after 1 hour 40 minutes, affecting Connect, on October 21, 2025.

monitoring Oct 21, 2025, 04:40 PM UTC

Microsoft has confirmed that the issue is now resolved. We are currently monitoring the system to ensure stability and verify that no residual impact remains.

Started
Oct 21, 2025, 03:23 PM UTC
Resolved
Oct 21, 2025, 05:03 PM UTC
Duration
1h 40m
Detected by Pingoru
Oct 21, 2025, 03:23 PM UTC

Affected components

Connect

Update timeline

  1. investigating Oct 21, 2025, 03:23 PM UTC

    Since 12:09 UTC October 21, Starling One Identity Connect services may have degraded performance, due to a 3rd party component that we depend on is experiencing an outage in the West US region. We are actively monitoring the issue. All further updates will be posted here on our status page.

  2. monitoring Oct 21, 2025, 04:40 PM UTC

    Microsoft has confirmed that the issue is now resolved. We are currently monitoring the system to ensure stability and verify that no residual impact remains.

  3. resolved Oct 21, 2025, 05:03 PM UTC

    This incident has been resolved.

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