One Identity Starling incident
Authentication issues for a sub-set of customers
Resolved after 1 hour 43 minutes, affecting Account Services Portal, on November 27, 2018.
Customers that authenticate to Starling with their organisation's Azure Active Directory and where it is configured with Multi-Factor Authentication may be affected by https://azure.microsoft.com/en-us/status/ and experience problems signing in. We have a support case open with Microsoft to track this issue.
Affected components
Update timeline
- identified Nov 27, 2018, 04:54 PM UTC
Customers that authenticate to Starling with their organisation's Azure Active Directory and where it is configured with Multi-Factor Authentication may be affected by https://azure.microsoft.com/en-us/status/ and experience problems signing in. We have a support case open with Microsoft to track this issue.
- resolved Nov 27, 2018, 06:38 PM UTC
This incident has been resolved.
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