One Identity Starling incident

Our customer may experience intermittent issues while accessing starling hybrid / 2FA services

Resolved after 28 minutes, on February 28, 2019.

resolved Feb 28, 2019, 02:31 PM UTC

We monitored the issue for a while and the intermittent issue has been resolved.

Started
Feb 28, 2019, 02:02 PM UTC
Resolved
Feb 28, 2019, 02:31 PM UTC
Duration
28m
Detected by Pingoru
Feb 28, 2019, 02:02 PM UTC

Update timeline

  1. investigating Feb 28, 2019, 02:02 PM UTC

    We are currently investigating the root cause

  2. monitoring Feb 28, 2019, 02:16 PM UTC

    The issue has been fixed now and we are actively monitoring it.

  3. resolved Feb 28, 2019, 02:31 PM UTC

    We monitored the issue for a while and the intermittent issue has been resolved.

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