Resolved after 34 minutes, affecting Account Services Portal, on December 17, 2019.
When authenticating against an Azure AD identity provider users may experience slowness signing in to the Starling portal, please allow time for the sign in to complete or fail then re-try if necessary.
Affected components
Account Services Portal
Update timeline
- investigating Dec 17, 2019, 09:01 AM UTC
When authenticating against an Azure AD identity provider users may experience slowness signing in to the Starling portal, please allow time for the sign in to complete or fail then re-try if necessary.
- resolved Dec 17, 2019, 09:36 AM UTC
All authentications should now be succeeding at normal speed.
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