One Identity Starling incident

Starling - Intermittent Login Issues

Resolved after 20 days 3 hours, affecting Account Services Portal, on July 8, 2022.

investigating Jul 08, 2022, 11:21 AM UTC

We are currently investigating this issue.

Started
Jul 08, 2022, 11:19 AM UTC
Resolved
Jul 28, 2022, 02:59 PM UTC
Duration
20d 3h
Detected by Pingoru
Jul 08, 2022, 11:19 AM UTC

Affected components

Account Services Portal

Update timeline

  1. identified Jul 08, 2022, 11:19 AM UTC

    We are currently seeing a low number of failed login attempts to Starling. Any login failures should resolve upon retrying.

  2. investigating Jul 08, 2022, 11:21 AM UTC

    We are currently investigating this issue.

  3. resolved Jul 28, 2022, 02:59 PM UTC

    This incident has been resolved.

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