One Identity Starling incident
Logins to PAM Essentials via OneLogin Impacted
Resolved after 6 hours 24 minutes, affecting PAM Essentials and PAM Essentials, on May 13, 2025.
We are continuing to work on a fix for the issue.
Affected components
Update timeline
- investigating May 13, 2025, 11:01 AM UTC
Logins to PAM Essentials via OneLogin are currently unavailable. Further updates relevant to PAM Essentials will be provided when available. Updates relevant to OneLogin can be found at https://www.onelogin.com/status.
- investigating May 13, 2025, 12:29 PM UTC
We are continuing to investigate this issue. A further update will be posted in 1 hour.
- identified May 13, 2025, 03:33 PM UTC
Logins are returning to normal after implementing mitigations to the outage.
- identified May 13, 2025, 04:38 PM UTC
We are continuing to work on a fix for the issue.
- resolved May 13, 2025, 05:25 PM UTC
This incident has been resolved.
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