OmniChat incident

Falha no envio de mensagens

Major Resolved View vendor source →

OmniChat experienced a major incident on November 30, 2024 affecting Specialist (AI) and App - https://app.omni.chat and 1 more component, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2024, 08:26 PM UTC
Resolved
Dec 01, 2024, 03:10 AM UTC
Duration
6h 44m
Detected by Pingoru
Nov 30, 2024, 08:26 PM UTC

Affected components

Specialist (AI)App - https://app.omni.chatBotWhatsApp Business APIMarketing StudioMobile

Update timeline

  1. investigating Nov 30, 2024, 08:26 PM UTC

    Estamos investigando casos de não envio de mensagens do WhatsApp. Recebimentos premassem dentro do esperado. Em breve traremos mais informações sobre.

  2. monitoring Nov 30, 2024, 08:32 PM UTC

    O serviço de envio de mensagens está operando dentro da normalidade.

  3. resolved Dec 01, 2024, 03:10 AM UTC

    Durante o monitoramento não tivemos mais casos de problemas de envio de mensagens.