OmniChat incident

Indisponibilidade nos atendimentos do Whizz

Notice Resolved View vendor source →

OmniChat experienced a notice incident on April 17, 2026 affecting Whizz Agent, lasting 8h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 12:08 PM UTC
Resolved
Apr 17, 2026, 08:22 PM UTC
Duration
8h 13m
Detected by Pingoru
Apr 17, 2026, 12:08 PM UTC

Affected components

Whizz Agent

Update timeline

  1. monitoring Apr 17, 2026, 12:08 PM UTC

    Identificamos um problema em que o Whizz não consegue dar continuidade ao atendimento. O causa já foi resolvida e estamos monitorando.

  2. resolved Apr 17, 2026, 08:22 PM UTC

    O incidente foi resolvido.