Omni Analytics incident

Investigating slowness in Omni

Minor Resolved View vendor source →

Omni Analytics experienced a minor incident on September 10, 2025 affecting EastUsa and Ireland, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 04:38 PM UTC
Resolved
Sep 10, 2025, 05:46 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 10, 2025, 04:38 PM UTC

Affected components

EastUsaIreland

Update timeline

  1. investigating Sep 10, 2025, 04:38 PM UTC

    Our monitoring is showing slowness related to navigation and other actions within Omni. We are investigating the cause and possible mitigations.

  2. investigating Sep 10, 2025, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 10, 2025, 04:44 PM UTC

    The issue has been identified and a mitigation is being applied. We are seeing performance stabilize.

  4. monitoring Sep 10, 2025, 04:48 PM UTC

    Systems are showing stable and users are reporting normal behavior but we are continuing to monitor.

  5. resolved Sep 10, 2025, 05:46 PM UTC

    This incident is now resolved.