Officient incident
Exact Online - Performance issues in Exact Online (BE)
Resolved after 1 day 2 hours, affecting Exact Online, on July 19, 2026.
A new fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 19, 2026, 07:59 AM UTC
You may experience degraded performance in Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- monitoring Jul 19, 2026, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 19, 2026, 05:09 PM UTC
The proposed fix did not result in a noticeable performance improvement. We are continuing to investigate the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- monitoring Jul 20, 2026, 06:15 AM UTC
A new fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 10:56 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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