Officient incident

Exact Proquro - Invoice imports to OTA test environments import data from production (Global)

Resolved after 4 days 17 hours, affecting Exact Proquro, on July 10, 2026.

resolved Jul 15, 2026, 07:40 AM UTC

The issue affecting invoice imports to the OTA test environments has been resolved. Invoice import functionality works as expected again. Our apologies for the inconvenience.

Started
Jul 10, 2026, 01:45 PM UTC
Resolved
Jul 15, 2026, 07:40 AM UTC
Duration
4d 17h
Detected by Pingoru
Jul 10, 2026, 01:45 PM UTC

Affected components

Exact Proquro

Update timeline

  1. investigating Jul 10, 2026, 01:45 PM UTC

    When importing invoices to the OTA test environments the invoices get taken from production import map. This can lead to invoices being faulty imported to test environment. We are investigating the issue. Please refrain from doing any invoice imports in the OTA test environments in the meantime. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 15, 2026, 07:40 AM UTC

    The issue affecting invoice imports to the OTA test environments has been resolved. Invoice import functionality works as expected again. Our apologies for the inconvenience.

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