Officient incident

Exact Online - Error when paying purchase invoices via the Exact Online app (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on June 10, 2026 affecting Exact Online and Exact Online Premium, lasting 6d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 08:30 AM UTC
Resolved
Jun 16, 2026, 02:41 PM UTC
Duration
6d 6h
Detected by Pingoru
Jun 10, 2026, 08:30 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jun 10, 2026, 08:30 AM UTC

    You may get the error message 'Invalid: Execution date' when paying purchase invoices via the Exact Online app. We are investigating this issue and we will update this page as soon as more information becomes available. In the meantime, you can process the payments via the web version of Exact Online. Our apologies for the inconvenience.

  2. identified Jun 10, 2026, 09:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 16, 2026, 02:41 PM UTC

    This issue has been resolved and you are able to pay purchase invoices via the Exact Online app again. Our apologies for the inconvenience.