Officient incident
Exact Online - Advanced search for documents unavailable (Global)
Officient experienced a minor incident on June 5, 2026 affecting Exact Online, lasting 5d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 09:06 AM UTC
Due to unplanned maintenance, the advanced search functionality for documents is currently unavailable. We will update this page as soon as more information is available. Our apologies for the inconvenience.
- investigating Jun 08, 2026, 07:48 AM UTC
When searching for documents, the following error message may appear: "Our content delivery network has detected malicious traffic that comes from your network and denies you access to Exact Online." This message is related to unplanned maintenance and, in this case, is not related to your network.
- resolved Jun 11, 2026, 07:03 AM UTC
The maintenance is now finished and the page is available again. Our apologies for the inconvenience.