Officient incident

Exact Globe+ - Order confirmations, fulfillments and receipts are none responsive.

Resolved after 1 day 5 hours, affecting Exact Globe+, on October 21, 2026.

investigating Oct 21, 2026, 10:27 AM UTC

For Exact Globe+ release 507SP5 64BIT downloaded on or after the 19th of October, the Sales Order Fulfillments and Purchase order Receipts buttons are unresponsive. When processing a Sales Order Confirmation an Unknown Error is displayed. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Started
Oct 21, 2026, 10:27 AM UTC
Resolved
Oct 22, 2026, 03:28 PM UTC
Duration
1d 5h
Detected by Pingoru
Oct 21, 2026, 10:27 AM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating Oct 21, 2026, 10:27 AM UTC

    For Exact Globe+ release 507SP5 64BIT downloaded on or after the 19th of October, the Sales Order Fulfillments and Purchase order Receipts buttons are unresponsive. When processing a Sales Order Confirmation an Unknown Error is displayed. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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