Officient incident
Exact Online Projects - Error during bank statement import (NL)
Officient experienced a minor incident on September 14, 2026 affecting Bank links / PSD2, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Bank links / PSD2
Update timeline
- investigating Sep 14, 2026, 11:44 AM UTC
You may receive an error "Row: x - Invalid: WBS" when importing bank statements. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Sep 15, 2026, 09:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 11:15 AM UTC
A fix has been implemented. We are currenlty monitoring the situation.
- resolved Sep 17, 2026, 05:39 AM UTC
The issue has been resolved, and you are now able to import bank statements without this error. Our apologies for the inconvenience.