Officient incident

Exact Online Premium – System unavailable (NL)

Critical Resolved View vendor source →

Officient experienced a critical incident on September 10, 2026 affecting Exact Online Premium, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 10:41 AM UTC
Resolved
Sep 10, 2026, 11:19 AM UTC
Duration
37m
Detected by Pingoru
Sep 10, 2026, 10:41 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Sep 10, 2026, 10:41 AM UTC

    You may experience degraded performance or unexpected errors in Exact Online Premium. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

  2. identified Sep 10, 2026, 10:54 AM UTC

    As we are implementing a fix, Exact Online Premium is currently unavailable.

  3. monitoring Sep 10, 2026, 11:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2026, 11:19 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.