Officient incident

Exact Online - Planboard and Outlook synchronisation issues (NL/BE)

Officient is currently experiencing a minor incident affecting Exact Online, which began 4h ago. The vendor's full update timeline is below.

Started
Sep 09, 2026, 01:21 PM UTC
Resolved
Ongoing
Duration
● 4h 8m
Detected by Pingoru
Sep 09, 2026, 01:21 PM UTC

Affected components

Exact Online

Update timeline

  1. investigating Sep 09, 2026, 01:21 PM UTC

    You may experience issues when synchronizing the plan board in Exact Online with your Outlook agenda. This includes, but is not limited to a "Due incorrect login information it is not possible to send modifications to the personal agenda's of X employees. Due to technical issues it is not possible to send modifications to the personal agenda of X employees." error. We are investigating the issue. We will update this page once more information becomes available. Our apologies for the inconvenience.