Officient incident

Exact Online - Performance issues in Exact Online (NL)

Resolved after 1 hour 58 minutes, affecting Exact Online and Exact Online Premium, on September 8, 2026.

monitoring Sep 08, 2026, 07:02 AM UTC

A fix has been implemented and the performance of Exact Online and Exact Online Premium is back to normal. We are monitoring the results.

Started
Sep 08, 2026, 06:20 AM UTC
Resolved
Sep 08, 2026, 08:18 AM UTC
Duration
1h 58m
Detected by Pingoru
Sep 08, 2026, 06:20 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Sep 08, 2026, 06:20 AM UTC

    You may experience performance issues in Exact Online and Exact Online Premium in the Netherlands. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Sep 08, 2026, 07:02 AM UTC

    A fix has been implemented and the performance of Exact Online and Exact Online Premium is back to normal. We are monitoring the results.

  3. resolved Sep 08, 2026, 08:18 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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