Officient incident

Exact Online Fiscaal - Declarations are rejected with a general rejection reason (NL)

Resolved after 21 hours 45 minutes, affecting Exact Online Fiscaal, on September 7, 2026.

resolved Sep 08, 2026, 05:49 AM UTC

This incident has been resolved. Logius has restored the Digipoort service, and declarations are being processed normally again. Our apologies for the inconvenience.

Started
Sep 07, 2026, 08:04 AM UTC
Resolved
Sep 08, 2026, 05:49 AM UTC
Duration
21h 45m
Detected by Pingoru
Sep 07, 2026, 08:04 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Sep 07, 2026, 08:04 AM UTC

    You may experience that your declarations are rejected with the following rejection reason: "Algemene fout". We are investigating this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Sep 07, 2026, 12:22 PM UTC

    The issue has been identified. Due to a disruption at Logius Digipoort, declarations cannot be processed. Logius is investigating this issue.

  3. resolved Sep 08, 2026, 05:49 AM UTC

    This incident has been resolved. Logius has restored the Digipoort service, and declarations are being processed normally again. Our apologies for the inconvenience.

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