Observe.AI experienced a major incident on May 17, 2023 affecting Login Page, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 17, 2023, 03:20 PM UTC
Dear Client, We are receiving reports of intermittent login issues on the Observe.AI platform and are looking into it on priority. Will keep you posted with the developments. Thank you for your patience, Observe.AI Technical Support
- identified May 17, 2023, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 17, 2023, 05:17 PM UTC
Dear Client, The issue stands resolved and all users should be able to login to the Observe.AI platform. In case you are not able to login to the platform, please clear the browser cache and re try. If the issue still exists, please create a ticket with support via the Help Center https://help.observe.ai/hc/en-us Thanks Observe.Ai Support Team