Observe.AI experienced a major incident on December 4, 2024 affecting Login Page, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Login Page
Update timeline
- investigating Dec 04, 2024, 03:30 PM UTC
Dear Customer, We are seeing intermittent login issues due to which you might not be able to login to the Observe.AI dashboard. The team is investigating on priority and we will keep you posted with regular updates.
- monitoring Dec 04, 2024, 03:55 PM UTC
This issue has been fixed and all logins are now successful. We will continue monitoring before resolving the incident. If you have any questions or experience any further issues please contact the Observe.AI Technical Support team via the Help Center.
- resolved Dec 04, 2024, 05:20 PM UTC
This incident has been fully resolved for all those affected. Thank you for your patience.