Nuvei incident

Verifone T650p terminal issue

Resolved after 18 hours 20 minutes, affecting Verifone T650p terminal, on May 24, 2026.

monitoring May 24, 2026, 06:09 AM UTC

A fix has been implemented by Verifone on the terminals software, we will monitor closely with Verifone to ensure system stability.

Started
May 24, 2026, 03:55 AM UTC
Resolved
May 24, 2026, 10:16 PM UTC
Duration
18h 20m
Detected by Pingoru
May 24, 2026, 03:55 AM UTC

Affected components

Verifone T650p terminal

Update timeline

  1. identified May 24, 2026, 03:55 AM UTC

    Due to a 3rd party outage, there is an issue impacting all standalone Verifone T650p terminals. Merchants may not be able to process transactions with error message “SAS Upload Fail“ or error code “COMMS ERROR T703”. We apologise for the inconvenience caused and thank you your patience as we work towards resolving the issue with our 3rd party provider.

  2. monitoring May 24, 2026, 06:09 AM UTC

    A fix has been implemented by Verifone on the terminals software, we will monitor closely with Verifone to ensure system stability.

  3. resolved May 24, 2026, 10:16 PM UTC

    This incident has been resolved.

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