Nuvei experienced a major incident on August 30, 2026 affecting Payment Links and Online Checkout and 1 more component, lasting 5h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 30, 2026, 10:55 PM UTC
We have identified an issue currently affecting our Online Gateway, Payment Links, and Hosted Payment Page. Cardholders may experience intermittent transaction declines when processing payments through these channels. Merchants may also experience issue processing refunds via these products. Our team is actively working with our third-party provider to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and will provide a further update shortly.
- monitoring Aug 30, 2026, 11:54 PM UTC
A fix has been implemented for the Online Channels, and the issue is now resolved. We thank you for your patience as we work towards resolving the issue.
- resolved Aug 31, 2026, 04:41 AM UTC
This incident has been resolved.