Nutshell incident

Slowdown & delays for some customers

Minor Resolved View vendor source →

Nutshell experienced a minor incident on June 4, 2026 affecting Nutshell application, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 04:45 PM UTC
Resolved
Jun 04, 2026, 05:16 PM UTC
Duration
30m
Detected by Pingoru
Jun 04, 2026, 04:45 PM UTC

Affected components

Nutshell application

Update timeline

  1. identified Jun 04, 2026, 04:45 PM UTC

    We have identified an issue in one of our database clusters which is causing slowdowns for approximately 20% of our customers. Nutshell should now be accessible, but there may be some delays in updates to lists and searching.

  2. resolved Jun 04, 2026, 05:16 PM UTC

    We have addressed the database issue which caused some slowdowns for our customers. We are continuing to expand our infrastructure fleet for a more reliable and speedy Nutshell experience!