Nuki experienced a major incident on October 15, 2026 affecting Airbnb and Eviivo and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
AirbnbEviivoAmazon AlexaNuki WebGuestyNuki REST APIGoogle HomeSmilySmoobu
Update timeline
- investigating Oct 15, 2026, 06:44 AM UTC
We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
- identified Oct 15, 2026, 07:06 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 07:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 07:30 AM UTC
This incident has been resolved.