Resolved after 18 hours 48 minutes, on August 4, 2026.
A fix has been applied, and we are validating that the issue has been resolved.
Update timeline
- monitoring Aug 04, 2026, 05:17 PM UTC
Some agent tool calls, as well as certain document operations such as viewing a PDF, were affected by a partial rollout of a service change in a recent deployment.
- monitoring Aug 04, 2026, 05:20 PM UTC
A fix has been applied, and we are validating that the issue has been resolved.
- resolved Aug 05, 2026, 12:05 PM UTC
The issue with PDF processing has been resolved.
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