Nomic AI Outage History
Nomic AI is up right nowPingoru has recorded 4 incidents for Nomic AI: 4 in the last 12 months and 4 in the last 90 days.
Incidents, newest first
Minor September 15, 2026 Document processing services experiencing failures 15d 2h Nomic API, Platform Web Service, Nomic API, Platform Web Service and 4 more
Started Sep 15, 2026, 06:47 PM UTC· resolved Sep 30, 2026, 09:02 PM UTC
- investigating Sep 15, 2026, 06:47 PM UTC
We've detected elevated failure rates in our document processing services. We are currently investigating the failures and underlying server health.
- monitoring Sep 15, 2026, 07:03 PM UTC
Services have recovered and we are monitoring for additional failures
- monitoring Sep 15, 2026, 10:11 PM UTC
All systems are again fully normal
- resolved Sep 30, 2026, 09:02 PM UTC
Incident resolved.
Minor September 12, 2026 Users experiencing intermittent message sending failures 15m Nomic API, Platform Web Service, Nomic API, Platform Web Service and 4 more
Started Sep 12, 2026, 09:23 PM UTC· resolved Sep 12, 2026, 09:39 PM UTC
- identified Sep 12, 2026, 09:23 PM UTC
Some users are seeing assistant sessions fail to send messages. Root cause is identified and a fix is underway.
- resolved Sep 12, 2026, 09:39 PM UTC
Assistant sessions are now working correctly again in all regions.
Minor August 5, 2026 Delays in indexing 1d Nomic API, Platform Web Service, Nomic API, Platform Web Service and 4 more
Started Aug 05, 2026, 03:18 PM UTC· resolved Aug 06, 2026, 03:49 PM UTC
- investigating Aug 05, 2026, 03:18 PM UTC
We are investigating delays in document indexing that leave some documents stuck in a processing state. Assistant sessions with affected documents should be able to proceed without interruption.
- resolved Aug 06, 2026, 03:49 PM UTC
The backlog of unprocessed indexing jobs has cleared for the two affected customers.
Minor August 4, 2026 Elevated error rates in PDF processing 18h 48m
Started Aug 04, 2026, 05:17 PM UTC· resolved Aug 05, 2026, 12:05 PM UTC
- monitoring Aug 04, 2026, 05:17 PM UTC
Some agent tool calls, as well as certain document operations such as viewing a PDF, were affected by a partial rollout of a service change in a recent deployment.
- monitoring Aug 04, 2026, 05:20 PM UTC
A fix has been applied, and we are validating that the issue has been resolved.
- resolved Aug 05, 2026, 12:05 PM UTC
The issue with PDF processing has been resolved.