Resolved after 15 days 2 hours, affecting Nomic API and Platform Web Service and 1 more, on September 15, 2026.
All systems are again fully normal
Affected components
Nomic APIPlatform Web ServiceNomic APIPlatform Web ServicePlatform Web ServiceNomic APIPlatform Web ServiceNomic API
Update timeline
- investigating Sep 15, 2026, 06:47 PM UTC
We've detected elevated failure rates in our document processing services. We are currently investigating the failures and underlying server health.
- monitoring Sep 15, 2026, 07:03 PM UTC
Services have recovered and we are monitoring for additional failures
- monitoring Sep 15, 2026, 10:11 PM UTC
All systems are again fully normal
- resolved Sep 30, 2026, 09:02 PM UTC
Incident resolved.
Your product runs on more than Nomic AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services