Vantiv incident

Shopify processing errors

Resolved after 42 minutes, affecting Credit Card Processing, on November 11, 2026.

resolved Nov 11, 2026, 06:30 PM UTC

There have been no additional errors on the Shopify platform. Errors occurred from 9:38 AM – 11:41 AM CST.

Started
Nov 11, 2026, 05:47 PM UTC
Resolved
Nov 11, 2026, 06:30 PM UTC
Duration
42m
Detected by Pingoru
Nov 11, 2026, 05:47 PM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Nov 11, 2026, 05:47 PM UTC

    Engineers are investigating errors processing transactions via the Shopify platform.

  2. monitoring Nov 11, 2026, 05:51 PM UTC

    Engineers are monitoring errors on the Shopify platform. Errors occurred from 9:38 AM – 11:41 AM CST.

  3. resolved Nov 11, 2026, 06:30 PM UTC

    There have been no additional errors on the Shopify platform. Errors occurred from 9:38 AM – 11:41 AM CST.

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