Nintex incident

Intermittent Document Generation Failures in US Regions

Minor Resolved View vendor source →

Nintex experienced a minor incident on May 21, 2026 affecting Nintex DocGen for Salesforce and Nintex K2 Trust (United States), lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 10:14 PM UTC
Resolved
May 22, 2026, 03:37 AM UTC
Duration
5h 22m
Detected by Pingoru
May 21, 2026, 10:14 PM UTC

Affected components

Nintex DocGen for SalesforceNintex K2 Trust (United States)

Update timeline

  1. investigating May 21, 2026, 10:14 PM UTC

    Customers in the US region may experience intermittent document generation failures. Engineers are currently tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004038

  2. identified May 21, 2026, 10:58 PM UTC

    Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.