Nintex incident

Nintex Automation Cloud file service is unavailable due to ongoing outage on Azure Service Bus.

Nintex experienced a minor incident on May 11, 2026 affecting Nintex Automation Cloud and Nintex Analytics (United Kingdom) and 1 more component, lasting 17h 13m. The incident has been resolved; the full update timeline is below.

Started: May 11, 2026, 08:30 AM UTC
Resolved: May 12, 2026, 01:43 AM UTC
Duration: 17h 13m
Detected by Pingoru: May 11, 2026, 08:30 AM UTC

Affected components

Nintex Automation CloudNintex Analytics (United Kingdom)Nintex Process Manager - Production (Canada)Nintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)

Update timeline

investigating May 11, 2026, 08:30 AM UTC

We are currently experiencing an issue which may cause customers to experience with the service. Our engineering team is working to identify the root cause and implement a solution. Possible impacts 1. Workflow takes longer to start 2. File related actions might fail We will issue an update as more information is available.
identified May 11, 2026, 10:10 AM UTC

Microsoft have confirmed that there is currently a service degradation impacting Azure Service Bus in several regions globally which MS are actively mitigating. This is impacting a number of capabilities within Nintex Workflow including - Workflow Alerting, File Attachments in Forms, Tasks, & Activity Feed. Our engineering team is in constant contact with MS Support and will update this post when more information is avaiable.
monitoring May 11, 2026, 11:43 AM UTC

Microsoft has applied mitigation to the service degradation impacting Azure Service Bus. The recovery has made the impacting Nintex services back to normal operation. Our engineering team will continue monitoring the services health.