Nintex incident

Intermittent errors processing documents in US and Canada

Minor Resolved View vendor source →

Nintex experienced a minor incident on May 4, 2026 affecting Nintex DocGen API and Nintex Process Manager - Production (Canada) and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 05:17 PM UTC
Resolved
May 04, 2026, 07:48 PM UTC
Duration
2h 31m
Detected by Pingoru
May 04, 2026, 05:17 PM UTC

Affected components

Nintex DocGen APINintex Process Manager - Production (Canada)Nintex DocGen Manager (United States)

Update timeline

  1. identified May 04, 2026, 05:17 PM UTC

    DocGen for Workflow is currently experiencing increased error rates due to an incident with our cloud provider. Engineers are working to resolve the issue as quickly as possible.