Ngrok incident

New accounts or newly created authtokens are not able to connect

Notice Resolved View vendor source →

Ngrok experienced a notice incident on September 3, 2026, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 11:34 PM UTC
Resolved
Sep 04, 2026, 12:11 AM UTC
Duration
36m
Detected by Pingoru
Sep 03, 2026, 11:34 PM UTC

Update timeline

  1. investigating Sep 03, 2026, 11:34 PM UTC

    New accounts or newly created authtokens are not able to connect. Team is looking into the issue.

  2. monitoring Sep 04, 2026, 12:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 12:11 AM UTC

    This incident has been resolved.