Nextiva incident

Nextiva vFax Outbound/Inbound Issues

Major Resolved View vendor source →
Started
Feb 16, 2026, 06:39 PM UTC
Resolved
Feb 16, 2026, 07:37 PM UTC
Duration
57m
Detected by Pingoru
Feb 16, 2026, 06:39 PM UTC

Affected components

Nextiva vFAX

Update timeline

  1. investigating Feb 16, 2026, 06:39 PM UTC

    We are currently investigating an issue affecting customers using a fax bridge that prevents faxes from being sent or received. Portal and Email remain unaffected at this time. The next update will be provided within the next 30 minutes.

  2. monitoring Feb 16, 2026, 07:10 PM UTC

    A fix has been implemented, and we are now seeing faxes successfully sent and received from customers utilizing a fax bridge. We will monitor to ensure full resolution.

  3. resolved Feb 16, 2026, 07:37 PM UTC

    This incident has been resolved.

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