Nextiva experienced a major incident on March 31, 2026 affecting Nextiva vFAX, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Nextiva vFAX
Update timeline
- investigating Mar 31, 2026, 04:52 PM UTC
We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.
- monitoring Mar 31, 2026, 05:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 07:04 PM UTC
This incident has been resolved.