Nexi/Nets Payment Services incident

Finland authorization issue

Notice Resolved View vendor source →

Nexi/Nets Payment Services experienced a notice incident on April 29, 2026 affecting Nets Finland, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 09:30 AM UTC
Resolved
Apr 29, 2026, 03:39 PM UTC
Duration
6h 9m
Detected by Pingoru
Apr 29, 2026, 09:30 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating Apr 29, 2026, 09:30 AM UTC

    12:11 Finland time - debit authorization degraded for Finnish acquiring. 12:11 alkaen katevarmennusyhteydessä ongelmia, selvitys käynnissä

  2. monitoring Apr 29, 2026, 10:42 AM UTC

    There was an authorization incident 12:11–12:34, which has since resolved. Around 50-80% of authorizations for Finnish acquiring failed during that time. We are still investigating the root cause, but the issue is unlikely to repeat itself – but we will keep monitoring the situation.

  3. resolved Apr 29, 2026, 03:39 PM UTC

    This incident has been resolved.