Nexi/Nets Payment Services incident

Finland authorization issue

Notice Resolved View vendor source →
Started
Apr 29, 2026, 09:30 AM UTC
Resolved
Apr 29, 2026, 03:39 PM UTC
Duration
6h 9m
Detected by Pingoru
Apr 29, 2026, 09:30 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating Apr 29, 2026, 09:30 AM UTC

    12:11 Finland time - debit authorization degraded for Finnish acquiring. 12:11 alkaen katevarmennusyhteydessä ongelmia, selvitys käynnissä

  2. monitoring Apr 29, 2026, 10:42 AM UTC

    There was an authorization incident 12:11–12:34, which has since resolved. Around 50-80% of authorizations for Finnish acquiring failed during that time. We are still investigating the root cause, but the issue is unlikely to repeat itself – but we will keep monitoring the situation.

  3. resolved Apr 29, 2026, 03:39 PM UTC

    This incident has been resolved.

Looking to track Nexi/Nets Payment Services downtime and outages?

Pingoru polls Nexi/Nets Payment Services's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Nexi/Nets Payment Services reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Nexi/Nets Payment Services alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Nexi/Nets Payment Services for free

5 free monitors · No credit card required