Nexi/Nets Payment Services incident

Elevated authorization failures

Resolved after 13 minutes, affecting Nets Finland and Nets Denmark, on October 23, 2026.

monitoring Oct 23, 2026, 11:01 AM UTC

There was a spike of authorization errors on multiple acquiring connections lasting from :54 to :57, but traffic has recovered. The error codes suggest an issue with an upstream system. We are monitoring the situation.

Started
Oct 23, 2026, 10:56 AM UTC
Resolved
Oct 23, 2026, 11:10 AM UTC
Duration
13m
Detected by Pingoru
Oct 23, 2026, 10:56 AM UTC

Affected components

Nets FinlandNets Denmark

Update timeline

  1. investigating Oct 23, 2026, 10:56 AM UTC

    We are observing elevated authorization failures and are investigating

  2. monitoring Oct 23, 2026, 11:01 AM UTC

    There was a spike of authorization errors on multiple acquiring connections lasting from :54 to :57, but traffic has recovered. The error codes suggest an issue with an upstream system. We are monitoring the situation.

  3. resolved Oct 23, 2026, 11:10 AM UTC

    This incident has been resolved.

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