Resolved after 19 hours 25 minutes, affecting Telenor, on April 21, 2026.
Cellular network provider has confirmed that there was a roaming issue in Finland that should have been fixed today at approximately 15:20. If you are still experiencing issues with your cellular connection we recommend you to reboot you payment terminal.
Affected components
Update timeline
- investigating Apr 21, 2026, 09:57 AM UTC
We are currently investigating issue where some payment terminals using Cellular connections are having issues connecting to payment service provider.
- identified Apr 21, 2026, 01:44 PM UTC
Cellular network provider has confirmed that there was a roaming issue in Finland that should have been fixed today at approximately 15:20. If you are still experiencing issues with your cellular connection we recommend you to reboot you payment terminal.
- resolved Apr 22, 2026, 05:23 AM UTC
This incident has been resolved.
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