Nexi/Nets Payment Services incident

Intermittent problems with card payments

Resolved after 4 hours 14 minutes, affecting Nets Finland and Worldline, on February 20, 2024.

monitoring Feb 20, 2024, 05:44 PM UTC

Problems should be fixed, but still monitoring for any further issues.

Started
Feb 20, 2024, 04:12 PM UTC
Resolved
Feb 20, 2024, 08:27 PM UTC
Duration
4h 14m
Detected by Pingoru
Feb 20, 2024, 04:12 PM UTC

Affected components

Nets FinlandWorldline

Update timeline

  1. identified Feb 20, 2024, 04:12 PM UTC

    There are intermittent problems with card payments affecting all acquirers. Up-to-date status about this is being posted here: https://www.nets.eu/Pages/operational-status.aspx

  2. monitoring Feb 20, 2024, 05:44 PM UTC

    Problems should be fixed, but still monitoring for any further issues.

  3. resolved Feb 20, 2024, 08:27 PM UTC

    No more problems seen.

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