Nexi/Nets Payment Services incident
Authorizations failing due to no connection to issuer at acquirer side
Resolved after 1 hour 8 minutes, affecting Payment Backend, on September 4, 2024.
No more issues have been seen after 13:22 EEST. There were problems between acquirer and issuer authorization messaging for most Finnish banks.
Affected components
Update timeline
- investigating Sep 04, 2024, 10:16 AM UTC
We are currently investigating this issue.
- monitoring Sep 04, 2024, 10:31 AM UTC
Transactions are no longer failing. There were problems during 13:03 to 13:22 EEST (Finnish time). We're monitoring for further problems and are still investigating the impact. We'll update once we have the details what was the impact.
- resolved Sep 04, 2024, 11:24 AM UTC
No more issues have been seen after 13:22 EEST. There were problems between acquirer and issuer authorization messaging for most Finnish banks.
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