Nexi/Nets Payment Services incident

Sporadic networking issue with NDS acquirer

Resolved after 46 minutes, affecting Nets Denmark, on November 30, 2024.

resolved Nov 30, 2024, 01:54 PM UTC

We identified a sporadic networking issue towards NDS acquiring that has now been resolved. It started at 12:26 UTC and ended at 13:12 UTC, and caused a small part of authorizations to fail between those times. Connections to other acquirers were unaffected.

Started: Nov 30, 2024, 12:26 PM UTC
Resolved: Nov 30, 2024, 01:12 PM UTC
Duration: 46m
Detected by Pingoru: Nov 30, 2024, 12:26 PM UTC

Affected components

Nets Denmark

Update timeline

resolved Nov 30, 2024, 01:54 PM UTC

We identified a sporadic networking issue towards NDS acquiring that has now been resolved. It started at 12:26 UTC and ended at 13:12 UTC, and caused a small part of authorizations to fail between those times. Connections to other acquirers were unaffected.

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