Nexi/Nets Payment Services incident

Sporadic networking issue with NDS acquirer

Resolved after 1 hour 5 minutes, affecting Nets Denmark, on December 6, 2024.

resolved Dec 06, 2024, 12:43 PM UTC

We identified a sporadic networking issue towards NDS acquiring that has now been resolved. It started at 10:48 UTC and ended at 11:53 UTC, and caused a small part of authorizations to fail between those times. Connections to other acquirers were unaffected.

Started
Dec 06, 2024, 10:48 AM UTC
Resolved
Dec 06, 2024, 11:53 AM UTC
Duration
1h 5m
Detected by Pingoru
Dec 06, 2024, 10:48 AM UTC

Affected components

Nets Denmark

Update timeline

  1. resolved Dec 06, 2024, 12:43 PM UTC

    We identified a sporadic networking issue towards NDS acquiring that has now been resolved. It started at 10:48 UTC and ended at 11:53 UTC, and caused a small part of authorizations to fail between those times. Connections to other acquirers were unaffected.

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