Resolved after 3 hours 1 minute, affecting Payment Backend, on January 2, 2025.
We identified the cause of our monitoring issue, and don't believe this should have had any negative impact on payments.
Affected components
Update timeline
- investigating Jan 02, 2025, 06:20 AM UTC
We are rolling back a change and some terminals might see connectivity issues. We are sorry about any possible inconvenience.
- monitoring Jan 02, 2025, 06:31 AM UTC
All changes have been rolled back. Our production test devices worked continually, and most metrics were normal, but due to a partial outage of our monitoring related to the change, we could not rule out possible issues.
- resolved Jan 02, 2025, 09:21 AM UTC
We identified the cause of our monitoring issue, and don't believe this should have had any negative impact on payments.
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