Nexi/Nets Payment Services incident

Nets Finland settlements are delayed

Resolved after 4 hours 4 minutes, affecting Nets Finland, on January 14, 2025.

monitoring Jan 14, 2025, 10:43 AM UTC

Yesterday's settlements have now been successfully sent to Nets Finland. They will be processed one day late from the usual. We apologise for the trouble this has caused.

Started
Jan 14, 2025, 07:37 AM UTC
Resolved
Jan 14, 2025, 11:42 AM UTC
Duration
4h 4m
Detected by Pingoru
Jan 14, 2025, 07:37 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating Jan 14, 2025, 07:37 AM UTC

    Monday Jan 13th settlements for Nets Finland failed due to a network configuration issue. We are working on it.

  2. monitoring Jan 14, 2025, 10:43 AM UTC

    Yesterday's settlements have now been successfully sent to Nets Finland. They will be processed one day late from the usual. We apologise for the trouble this has caused.

  3. resolved Jan 14, 2025, 11:42 AM UTC

    This incident has been resolved.

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