NexHealth incident
Investigating Synchronizer performance issues
Notice
Resolved after 5 minutes, affecting Synchronizer (Cloud9) and Synchronizer (Denticon) and 1 more, on July 17, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Synchronizer (Cloud9)Synchronizer (Denticon)Synchronizer (MDLand)Synchronizer (ModMed)Synchronizer (NextGen)
Update timeline
- investigating Jul 17, 2026, 04:15 PM UTC
We are aware of performance issues with the Synchronizer and are actively investigating.
- identified Jul 17, 2026, 04:16 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Jul 17, 2026, 04:21 PM UTC
We implemented a fix and are currently monitoring the result.
- monitoring Jul 17, 2026, 04:21 PM UTC
We implemented a fix and are currently monitoring the result.
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