NexHealth incident

Increased webhook volume and delays

Major Resolved

NexHealth experienced a major incident on May 29, 2026, lasting 14h 50m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 11:00 AM UTC
Resolved
May 30, 2026, 01:50 AM UTC
Duration
14h 50m
Detected by Pingoru
May 29, 2026, 11:00 AM UTC

Update timeline

  1. investigating May 29, 2026, 11:00 AM UTC

    We're experiencing a spike in the amount of information we read, which is causing increased webhook volume and delays.

  2. identified May 29, 2026, 11:30 AM UTC

    We've identified the cause of the increased volume, and are working to mitigate it.

  3. monitoring May 29, 2026, 04:01 PM UTC

    The system is recovering, we're actively monitoring and working on speeding up recovery.

  4. monitoring May 29, 2026, 07:03 PM UTC

    The system is continuing to recover and we're actively monitoring it.

  5. resolved May 30, 2026, 01:50 AM UTC

    This incident has been resolved.