Resolved after 1 hour 24 minutes, on October 31, 2025.
We implemented a fix and are currently monitoring the result..
Update timeline
- investigating Oct 31, 2025, 09:12 PM UTC
Data read from the Synchronizer is taking longer than normal to be loaded into NexHealth, up to 50 minutes..
- monitoring Oct 31, 2025, 09:56 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Oct 31, 2025, 10:36 PM UTC
This incident has been resolved..
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