NewStore incident
CDN outage is affecting NewStore Insights and Documentation
NewStore experienced a major incident on November 18, 2025 affecting Product Documentation and Insights, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 01:37 PM UTC
Due to an incident at Cloudflare ( https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 ) some resources used by NewStore Insights could be temporarily impacted. Our product and API documentation sites at docs.newstore.com and docs.newstore.net are currently unavailable.
- identified Nov 18, 2025, 02:17 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 02:19 PM UTC
The CDN outage could affected parts of NewStore Insights that are not cached locally in a browser.
- monitoring Nov 18, 2025, 02:42 PM UTC
Cloudflare implemented changes to their services and we can see Insights, docs.newstore.com, and docs.newstore.net loading properly again. We are actively monitoring the situation and will provide updates on this page.
- resolved Nov 18, 2025, 05:06 PM UTC
While Cloudflare is still resolving some issues (see https://www.cloudflarestatus.com/incidents/8gmgl950y3h7), we have not seen any further problems with NewStore documentation or Insights, therefore we are resolving this incident.